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Liz's avatar

I sent in all my paperwork to the LEA for my Niederlassungserlaubnis in July 2024, only to be given a 7 am appointment in January 2025. When I didn't bring my husband with me (why would I?), I was told I had to return with him two days later, also before dawn, so he could sign a document attesting that we really do live together. When all this was over, I was told I could come pick up my new Ausweis on March 30, which happens to be my due date for giving birth. This process has taken as long as it takes to gestate a human and is somehow more painful😭

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Renier's avatar

The LEA is an absolute mess. My partner and I applied for a renewal of our Blue Card residence permits in July last year. We got an appointment in reasonable time, the LEA officials were nice, and all was in order. We were handed temporary extensions while we wait for our new physical cards to arrive in the mail. Huzzah.

From that point, a downward spiral. We knew they are swamped and gave them ample time. After five months of waiting, we reached out via their contact form to follow up on the absence of our new permits. Nothing. In late January, the temporary papers they gave us were set to expire. Two weeks before this, we reached out again, this time selecting the "emergency" option in the contact form. We send another emergency the day before it expired. Nothing!

For us it's a privilege to live here, so we made extra sure to do everything perfectly. Beyond the existential stress caused, health insurers and employers have started asking questions.

The urgency and radio silence, and absolutely no other way to contact them (all tel nrs go to prerecorded messages, their offices basically have bouncers that demand to see an appointment confirmation to let you inside) gave us no choice but to pay a significant sum for legal representation and are now hoping for the best.

Reading your newsletter made me feel at least a little bit better, knowing we're not alone in this. Thanks for that. As for waiting 7 months for the LEA to send us a piece of plastic... I never thought I'd miss South Africa's openly corrupt barely-functioning government offices!

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